Skip to content
SCALERPHelp centre

Hospitality

Manage rooms and reservations

Prepare stays and track rooms, guests and payments.

Prepare the rooms

Check the room types, their identification and the configured rates. A stable organization makes it possible to find the room associated with each reservation.

Register the stay

Enter the client, the dates and the room or type chosen. Check availability before validation and check the services associated with the stay.

Example
  1. Room 204
  2. Check-in 12.11
  3. Check-out 14.11

Follow the rules

Find the reservation to view the amounts and payments. Distinguish the status of the stay and that of the payment to prepare the customer's departure with the right information.

What to check before confirming a stay?

Review the arrival and departure dates, the room or type requested, availability and the rate chosen. Compare these items to the customer's request. A date error can distort both the availability sought and the amount of the stay.

How to prepare for the client's departure?

Find the reservation and check the services, the total and the payments already received. Reconcile the balance before the final payment. A completed reservation and a fully paid reservation describe two different pieces of information.